act444 Privacy Policy –
Your Data We Keep You Safe

Act444 (www.act444.org) is a trusted online gaming platform for players in Bangladesh. We believe that every player's privacy is a fundamental right, which is why act444 operates under a clear and comprehensive privacy policy.

This privacy policy explains what information act444 collects, how it is used, where it is stored, and how it is kept secure. By using any act444 service, you are considered to have accepted this privacy policy.

Act444 only collects information that is strictly necessary to deliver our services. We do not collect data beyond what is required.

Act444 also collects anonymous statistics on browsing behavior, preferred games, and platform usage patterns — none of which contains any personally identifiable information.

Act444 uses collected data solely for its intended purposes. No information is used outside of those defined purposes.

• For account creation, management, and verification.
• To process all financial transactions, including deposits and withdrawals.
• To send bonuses, promotions, and personalised offers (with your consent only).
• To enhance the gaming experience and develop new features.
• To prevent fraud, money laundering, and other illegal activities.
• To provide customer support and technical assistance.
• To meet legal obligations and respond to requests from regulatory authorities.

Act444 does not retain data longer than necessary. Retention periods are defined by the type of information:

• Account Information: For the duration of account activity and 5 years after closure.
• Transaction Records: Retained for a minimum of 7 years as required by law.
• KYC Documents: 5 years from the date of verification.
• Game Logs & Dispute Records: 2 years after resolution.
• Marketing Information: Deleted immediately upon opt-out.

After the retention period, data is securely deleted or anonymised so that no individual can be identified.

Act444 does not sell your personal information to third parties. However, limited data may be shared in certain specific circumstances:

• Payment Provider: Payment gateways such as Mobile Banking, Nagad, and Rocket receive the information required to process transactions.
• Game Providers: Account IDs and game data are shared with game providers for operational purposes — not personal identity details.
• Law Enforcement: Relevant information may be disclosed in response to a valid legal order.
• Security Services: Limited data may be shared with specialist firms for fraud detection and prevention.

Act444 uses cookies to keep the website running smoothly and to improve your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: To maintain your login session and security — these cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: For collecting anonymised statistics to improve the platform.
• Marketing Cookies: To show personalised offers — you can disable these at any time.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling essential cookies may affect certain features of the site.

As an act444 user, you have the following rights over your personal data:

• Right to Access Your Data: You can request to view any personal data act444 holds about you.
• Right to Rectification: Contact support to correct any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
• Data Portability: You can request a copy of your data in a readable format.
• Right to Object to Processing: Option to opt out of marketing or profiling.
• Right to Withdraw Consent: You may withdraw any previously given consent at any time.

Act444 uses industry-leading security technology to protect your data. Our security framework includes:

• 256-bit SSL/TLS encryption — on all data transfers.
• Two-Factor Authentication (2FA) available.
• 24/7 real-time security monitoring and auto-fraud detection.
• Regular third-party security audits and penetration testing.
• Passwords are never stored in plain text — only encrypted hashes are kept.
• If a suspicious login is detected, the account is immediately locked and the user is alerted.

Act444 is strictly for users aged 18 and above. We never knowingly collect information from minors.

• Age is verified at the time of registration.
• If any information relating to a minor has been collected inadvertently, it will be deleted as soon as we become aware of it.
• Parents or guardians can raise concerns about a minor's data — we will act promptly.

Act444 reserves the right to update this privacy policy as needed. Users will be notified of any significant changes.

• You can check the "Last Updated" date at the top of this page to stay informed of any changes.
• For major changes, you will be notified via mobile notification or an on-site announcement.
• Continued use of the service after any changes have been made will be considered acceptance of the updated policy.

For any questions, complaints, or data requests regarding this privacy policy, contact the act444 support team. We are always ready to help.